How does the Komm Kiosk – Enquiry Management Software Works?
Want to ease up the enquiry process at the same time gather and attract more students to join your educational institute (it can be a school, college or a university)? Then, Komm Kiosk an enquiry management by Yoctel has to be the right choice that you make for your organization and its administrative panel’s benefit.
Although, there are hundreds of enquiry management softwares out in the competitive market; but let’s be honest you’d want a software that has a higher rating and good reviews of the candidates as well as the school/college management.
A software that is considered to be the Best Enquiry Management Software, additionally that can help you (the administrative body) can go through with the enquiry management process with smoothness and minimal errors.
Therein, comes the enquiry management software that has been developed and designed keeping in mind the needs and requirements along with the avoidance of the inaccuracy of the enquiries being handled and answered. It is an enquiry management and tracking solution for varying organizations to assist them in easing the entire enquiring process even for the current students as well as the new candidates out to enquire and apply.
The workflow of the software via website:
Enquiry logged: The first and foremost step of the software is to log each and every enquiry that comes their way, when and what’s of the enquiry are also kept a track of with the help of this module.
Counselor picks up the query: After the enquiries enter and logged in the system, the counselor/administrator then are either assigned or they pick the enquiries themselves; depending on the availability of the counselor and attendees. Accordingly, they respond, answer and cater to the candidate/student queries.
Follow up with the leads and queries: Thereafter, the pre-assigned counselor that catered to the student’s enquiries will follow up with the candidate on the next follow up date assigned. The follow up will include all about the previous enquiry and next from thereon and depending upon the end result of the follow up the query gets closed/completed/converted or falls under pending/yet to be completed.
Depending upon the follow up of closed or completed, the candidate(s) gets registered and enrolled as a student in your institute, school or college.
The Best Enquiry Management Software, works well as a mobile application on android phones. The android application of the Komm Kiosk software has a similar workflow and process to engage and accumulate enquiries and candidates can be followed with the help of the android application of the Komm Kiosk software. The software can be used for more than one educational or learning centre.
Features of Enquiry Management Software
Conclusion: To find and employ the Best Enquiry Management Software for your educational organization is the need of the hour for even the education industry. The software assists and eases the management and follow-ups of enquiries.
Although, there are hundreds of enquiry management softwares out in the competitive market; but let’s be honest you’d want a software that has a higher rating and good reviews of the candidates as well as the school/college management.
A software that is considered to be the Best Enquiry Management Software, additionally that can help you (the administrative body) can go through with the enquiry management process with smoothness and minimal errors.
Therein, comes the enquiry management software that has been developed and designed keeping in mind the needs and requirements along with the avoidance of the inaccuracy of the enquiries being handled and answered. It is an enquiry management and tracking solution for varying organizations to assist them in easing the entire enquiring process even for the current students as well as the new candidates out to enquire and apply.
The workflow of the software via website:
Enquiry logged: The first and foremost step of the software is to log each and every enquiry that comes their way, when and what’s of the enquiry are also kept a track of with the help of this module.
Counselor picks up the query: After the enquiries enter and logged in the system, the counselor/administrator then are either assigned or they pick the enquiries themselves; depending on the availability of the counselor and attendees. Accordingly, they respond, answer and cater to the candidate/student queries.
Follow up with the leads and queries: Thereafter, the pre-assigned counselor that catered to the student’s enquiries will follow up with the candidate on the next follow up date assigned. The follow up will include all about the previous enquiry and next from thereon and depending upon the end result of the follow up the query gets closed/completed/converted or falls under pending/yet to be completed.
Depending upon the follow up of closed or completed, the candidate(s) gets registered and enrolled as a student in your institute, school or college.
The Best Enquiry Management Software, works well as a mobile application on android phones. The android application of the Komm Kiosk software has a similar workflow and process to engage and accumulate enquiries and candidates can be followed with the help of the android application of the Komm Kiosk software. The software can be used for more than one educational or learning centre.
Features of Enquiry Management Software
- Get the basic daily statistics of all the enquiries in detail, entire close view and statuses of the various stages of the enquiries.
- Student enquiry control provides you with the facility to keep a track and control on all the enquiries that come your way by catering to prospect enrollments appropriately.
- The email and SMS alert module of the software allows the admin to send out any new information regarding the enquiries and registrations in bulk; providing a hassle free process completion.
- With the bulk uploading feature of this software, the admin can very easily upload the excel sheet file of the enquiries collected via various different sources like drop-ins, telephonic, web, etc. effortlessly and smoothly.
- The reminder system helps the counselors follow up with those students/candidates who have asked to call back on a specific day; this feature allows you to set a reminder as well as a “to-do list” for that entire day in advance.
- Easily verify and check for duplicate enquiries to avoid overlapping of the responses as well as the details of the candidates.
- Distribute the queries among your counselors to minimize the confusion and errors in responding to the enquiries along with tracking your team’s progress smoothly.
- By automating the enquiry process, the software helps in cutting the cost and saving time for enquiries, thereby increasing the productivity of the counselors.
- You can filter your enquiries with the help of the smart filtration feature of this software. The filters will vary according to their statuses like follow up, pending, replied, or not replied.
Conclusion: To find and employ the Best Enquiry Management Software for your educational organization is the need of the hour for even the education industry. The software assists and eases the management and follow-ups of enquiries.
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