Komm Kiosk – A Beneficial Enquiry Management Application

Every year new courses and subjects are introduced and along with this the number of students applying for entrance exams has been increasing.

So, understandably the educational institutes have also been growing to make sure that the students get enrolled and admissions in schools, colleges and other coaching centers. In order to do that you have to cater to and manage thousands/lakhs of enquiries and questions from students as well as parents. This process requires a of time, dedication, concentration as well as presence of mind to maintain the student data records in excel sheets, attending, tracking and managing those enquiries as well.

With the enquiry management software being introduced with the advancement of the technology and internet, has helped in transforming the education system and has increased the level of the necessity for enquiry management. This is because the student enquiry is the first step to begin the admission process of any educational institute. A parent has several questions when they seek admission for their child, they would want to know everything about the school, college from fee structure to facilities that will be provided as well as extra-curricular activities and other events.

As for students it is the same, they have their own set of questions and doubts about the course, enrolment, entrance examination process. This is why various schools and colleges have started to put a query form online on their website, to make it easier for the students to get answers for their queries. This also helps the students in gathering information at one place to compare the pros and cons of each institute as well as school, wherever they seek admission. By now you can understand why student enquiry management software system is most important and crucial process for the success of any school, college or any educational institute.

About the Enquiry Management App - Komm Kiosk
Komm Kiosk is very smart software which helps in effectively manage and track the enquiries and also helps in cumulating the entire student enquiry data at one place gathered from various different sources. It has a huge dashboard database that displays the progress of the enquiries view the detailed status of the enquiries in the form of graphs, pie charts as well as in tabular form, to not miss out on any leads. With the help of Komm kiosk you can efficiently increase your admissions and ensure that your staff operates productively.

Now let’s talk about the features and benefits that the Enquiry Management App entails and offers to any organization.

The comprehensive dashboard gives a detailed information of the enquiries like how many enquiries are pending, the number of enquiries that are due today, enquiries handled and closed enquiries. The data of monthly and weekly enquiries can also be very easily checked. One can even identify the source from which the enquiry came as it will make it easier to keep a track on them and accordingly assign to the administrator.

One more important feature of the application is that you can easily connect the website with software and get instant notifications the moment new query comes either via SMS or calls. This way you can respond to the enquiries appropriately as well as efficiently.

With the Komm Kiosk software’s application you have the facility of assimilating enquiries from different sources like website, calls, emails, etc, all in one place.

There is a feature of auto assignment and distribution of the enquiries to the administrators or counselors.  This smart feature will ensure that no enquiry is missed out.

You will receive automatic reminders to follow up with the enquiries in case you forget about them.

With the call recording option one can use this function to understand and handle the enquiry appropriately.

The moment the candidate leaves any enquiry then personalized email along with the brochure and course details will be mailed on the given candidate’s email id.

The main objective of each organization is not just to earn a good amount of revenue but proper handling and management of the records and enquiries in order for the company to work and grow. A lack of information sharing, untimely follow-ups or misinformation will lead to a loss in the enquiries that might have been possible prospects. Therefore, it is important for an organization to invest in the Enquiry Management Application to help computerize the entire enquiry process in order for it to make the management performance efficient and effective.

It uses enquiry records to convert the possible prospect enquiries into student registration. You can make a direct contact with the students through SMS or emails, in case any information was missed out in the previous queries or any additional important information needs to be conveyed to that particular student.

Conclusion: Komm Kiosk, is one the Best Enquiry Management Application that benefits the college/universities and educational organization in improving their management and follow-ups with the students, their enquiries and many other advantages. It reminds you of the timely follow-ups and enables a quick response time. It even allows bulk messaging to the students who have similar queries. As a result it helps in the better change of enquiries into prospects and further admissions and increase productivity as well as the efficacy of the staff.



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